Privacy Policy | Viera Rev

Viera Rev, LLC

This privacy policy is to inform you on how the information collected on this website is used. Be sure to read this privacy policy before using our website or submitting any personal information and be aware that by using our website, you are accepting the practices described in this policy. We reserve the right to make changes to this website's policy at any time without prior notice. Also, be aware that these privacy practices only apply to this website, and do not apply for any other linking websites.

Data Collection: We do not collect any data, other than basic contact information provided by our clients when they register for our services.
Data Usage: The data provided by our clients is solely used as contact information for interactions with the clients we service.
Data Protection: We take commercially reasonable safeguards designed to keep your Personal Information private, and secure.
User Rights: You can choose to not provide your personal data.
Opt-In and Opt-Out: Clients registering for Viera Rev services, opt-in for texting messaging. Clients can opt-out at anytime.
Contact Information: For privacy-related inquiries please email info@vierarev.com.
Policy Updates: All privacy policy updates are available via our Porivacy Policy link on our website.
Accessibility: To view our privacy policy, navigate to vierarev.com where you can access our Privacy Policy link.

SCOPE

This Privacy Policy applies to personal information processed by us on our website vierarev.com. By visiting our Website or accessing our Services, you are agreeing to the terms of this Privacy Policy. This Privacy Policy is incorporated by reference into the Viera Rev Terms of Services and any other agreement or governing terms (the “Agreement”).

Our Website may contain links to other sites. We are not responsible for the content and the privacy practices of other websites, and encourage you to examine each site's privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability, and correctness of material and information found.

Capitalized terms not otherwise defined in this Privacy Policy shall have the meaning ascribed to them in the Agreement.

“Personal Information” means information that can be used to identify you or your customers, as further described below. Your submission of Personal Information is voluntary. The categories of information we collect depend on how you interact with us, our Services, and the requirements of applicable law. For example, we may collect different information from you depending on whether you are a visitor to our Website or register to use our Services.

INFORMATION YOU PROVIDE

Collection of Information: We collect personally identifiable information such as names, postal codes, addresses, emails, and so on, that are voluntarily submitted by our visitors like you. The information you provide and that is collected is used to fulfill you specific request. By signing up with Viera Rev, and agreeing to our privacy policy, you agree to "opt in" to Viera Rev communications, which may include email, phone, and or SMS/texting.

If you apply for and/or use Viera Rev's Services you may be required to create an account with Viera Rev as a Secondary User, and to submit information about yourself and your business ("Account Information"). Examples include: Financial Information, Bank account information, Corporate Information, Business entity type, EIN or business number, Owner Information such as, principals, names, job titles (including information about you, the owners, controllers and other principal individuals associated with your business), Name, email address, postal address, signature, and phone number. Information in categories listed in the California Customer Records law (Cal. Civ. Code §1798.80 (e)) Name, signature, physical characteristics or description, address, telephone number, and other data.

Cookie/Tracking Technology: This website may use cookies and other tracking technologies depending on the features offered. These technologies are useful for gathering information such as browser type and operating system and tracking the number of visitors to our website, in our efforts to better understand how visitors use our website. Cookies are also used to customize the website experience for each visitor. In the event of fraud prevention or investigation, we may be asked to share collected information with governmental agencies or other companies assisting us.

We may do so when:

Permitted or required by law; or,
Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
Investigating fraud which has already taken place.

The information is never provided to these companies for marketing purposes. Only authorized employees, agents and contractors have access to this information. In the event sharing information is required for one of the above listed reasons, SMS consent or phone numbers for the purpose of SMS are not shared with any third parties. This privacy policy (“Privacy Policy”) is designed to help you understand how Viera Rev, LLC collects, and uses your personal information, and to help you understand and exercise your privacy rights.

HOW WE USE YOUR INFORMATION

In addition to the purposes described above, we use your information for a variety of business purposes, as described below.

To Provide Our Services. We use your Personal Information to provide you with our Services, such as:

Managing your information and accounts;
Sending you invoices, statements, and otherwise administering billing and finance activities related to your account;
Facilitating account creation and authentication and otherwise managing Merchant and Secondary User accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order;
Delivering and facilitating delivery of Services. We may process your information to provide you with the requested service. We may process your Personal Information to detect and prevent fraud or bugs on our Website and Services to the extent necessary;
Providing access to certain areas, functionalities, and features of our Services, including enablement and educational resources;
Answering requests for technical and other support;
Communicating with you about your account, activities on our Services including policy changes;
For Legitimate Business Purposes. We may process your Personal Information for a variety of reasons, depending on how you interact with our Services, including:
Improving, upgrading or enhancing our Services, including through automation and machine learning, such as by providing you with personalized suggested tasks based on your usage of the Services;
Operating, maintaining and improving our websites and Services. For instance, we may use your browsing information for this purpose;
Providing you with personalized recommendations when you are visiting our websites. By using Personal Information for this purpose, you may expect to be presented with more engaging and relevant content than without the use of personalization;
To improve our websites functionality
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and assisting law enforcement authorities;
Measuring interest and engagement in our Services;
Developing new products and Services;
Ensuring internal quality control and safety;
Authenticating and verifying individual identities;
Debugging to identify and repair errors or issues with our Services;
Auditing relating to interactions, transactions, and other compliance activities;
Enforcing our agreements, policies, and intellectual property rights;
Complying with our legal obligations or otherwise establishing, exercising, or defending legal claims

HOW WE DISCLOSE YOUR INFORMATION

We do not disclose your information, and we do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing Purposes

YOUR PRIVACY CHOICES AND RIGHTS

You may choose not to provide Personal Information. If you choose not to provide Personal Information (or ask us to delete it), we may not be able to provide you with our Services or certain functionality of the Services. We will tell you what information you must provide to receive the Services or to conduct business with us, including by designating it as required at the time of collection or through other appropriate means.

Marketing Communications: If you register for our services, you may receive marketing communications from us or our partners. You can use an “unsubscribe” (or similar) link found at the bottom of a marketing email or reply to the email with the subject line “unsubscribe” to opt out of receiving future marketing emails. You can opt out of receiving marketing communications via text message by replying “STOP” to the message.

Note that you will continue to receive transactional or administrative emails and text messages regarding products or Services you use (if applicable).

Accessing, Correcting, or Deleting Your Information; Exercising Your Jurisdiction's Privacy Rights: If you have a direct relationship with Viera Rev and would like to access, correct, amend or delete any of your personally identifiable information collected or held by Viera Rev via its Services or Website or exercise the data privacy rights applicable to your jurisdiction, please email info@vierarev.com. We will respond to such requests within a reasonable timeframe. Please note that in certain circumstances we may be required by law to retain your Personal Information or to continue providing a service.

SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken commercially reasonable safeguards designed to keep your Personal Information protected and require our Service Providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure. By using our Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. Your personal information may be accessible by our employees, contractors, business partners, and service providers who require access solely for the purposes described in this Privacy Policy.

SUPPLEMENTAL PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

California law may entitle California residents to certain additional protections regarding Personal Information. For purposes of this section alone, "Personal Information" means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Information We May Collect. We collect the categories of Personal Information as described in the “INFORMATION WE COLLECT” section above. We collect, use, and disclose Personal Information in the ways described above in this Privacy Policy. We do not sell Personal Information to third parties.

Your Rights. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided herein.

California residents have the following rights to the extent granted by applicable law:

To request and receive information regarding your Personal Information we have collected in the past 12 months (including the categories of Personal Information we have collected, the categories of sources of such information, and the purposes for which we have collected such information);
To request and receive information about whether we have disclosed your Personal Information to third parties in the past 12 months (and if so, which categories of information we have disclosed, and which categories of third parties we have disclosed it to);
Not to be subject to a decision based solely an automated decision-making, including profiling, which produces legal effects or otherwise significantly affects you (“Automated Decision Making”)
To request and receive a copy of your Personal Information collected by us in the past 12 months; and
Our timely response to your request that your Personal Information be deleted.
As a California resident, you also have a right to opt-out of the sharing of your Personal Information. You may opt-out of the sharing of Personal Information by: Clicking on the “unsubscribe” link at the bottom of a Viera Rev commercial email message;
Opt-out of the use of your email address by emailing info@vierarev.com.

We will respond to your request within 45 days of receipt, or notify you if we require additional time. We will not discriminate against you if you choose to exercise any of these rights. In certain instances, we may be permitted by law to decline some or all of such a request, including if we determine that our business does not fall within the scope of the California statutes. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your Personal Information, you may be charged a fee to the extent permitted by law.

INTERNATIONAL DATA TRANSFERS

All information processed by us may be processed and stored anywhere in the world, including, but not limited to, Canada, the United States or other countries, which may have data protection laws that are different from the laws where you live. If you use our Services, you consent to the transfer and processing of your information from any country to any other country in accordance with this Privacy Policy.

RETENTION OF PERSONAL INFORMATION

Unless consent is withdrawn earlier, we retain all the Personal Information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, reply to legitimate data subject requests, and comply with applicable laws.

We retain biometric data for a period of one year from the date the record was created.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our information practices. We will always post the then-current version of this Privacy Policy on our Website. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy is posted. We encourage you to review this Privacy Policy periodically to stay informed on our privacy practices.

CONTACTING US

Questions regarding this Privacy Policy or Viera Rev's privacy practices should be directed to info@vierarev.com or by mail at:

Viera Rev, LLC

Attention: Privacy Officer

351 Gulfstream Dr.

Gallatin, TN 37066